Privacy Policy

At Search Pal(“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://searchpal.ca or use our services. Please read this policy carefully. By using our website, you consent to the practices described herein.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

When you fill out our contact form or request a consultation, we may collect personally identifiable information such as your name, email address, phone number, company name, and any details you include in your message.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use Vercel Analytics to collect anonymized, privacy-friendly usage data that does not use cookies or track individuals across websites.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send you follow-up communications regarding our services
• To improve our website, services, and user experience
• To monitor and analyze usage patterns and trends
• To protect against spam, fraud, and unauthorized access
• To comply with applicable legal obligations

Disclosure to Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering services (e.g., email delivery via Resend, hosting via Vercel). These providers are contractually obligated to protect your data.
• Legal compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Protection of rights: We may disclose information to protect the safety, rights, or property of Search Pal, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies & Tracking Technologies

Our website does not use cookies for advertising or cross-site tracking. We use Vercel Analytics and Speed Insights, which collect anonymized performance data without setting cookies or tracking individual users. No third-party advertising cookies are placed on our website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent to data processing
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at hello@searchpal.com.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last updated” date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Search Pal
Email: hello@searchpal.com
Website: https://searchpal.ca